Trimess

Friday, April 8, 2011

NO RESPONSE FROM HAYDEN BUT HERE IS THE RECCOMENDATION AND THE ACTUAL SOP

B804 Serving Bus Stops
by Admin — last modified Dec 01, 2010 01:27 PM
Revised 11-18-2010. Leaving a bus stop section changed.
1.0 Purpose:
This procedure outlines how to enter and leave bus stops and serve customers at bus stops. Additional requirements for serving customers at shared bus stops are outlined in SOP B805 Shared Bus Stop Procedure and information for operating in service lanes on the transit mall are outlined in SOP B807 Portland Mall Operating Procedures. Also see SOP B701 Serving Customers with Disabilities for information on serving disabled customers.
2.0 Procedures:
Entering a bus stop and serving customers:
1. Use right turn signal to indicate your planned move into the bus stop.
2. Keep turn signal on while pulling into the bus stop and while serving the stop.
3. If the stop has more than one bus position, pull up to the first open position. Be sure the boarding location for customers is safe and easily accessible.
4. Open doors to service the stop and make all required announcements.
5. Keep brake pedal covered with your foot or set parking brake while doors are open.
6. Board any customers. Greet or acknowledge customers as they board. Respond to any customer questions in a polite, respectful way.
7. Once all customers are aboard, close your doors, turn on your left turn signal and yield signal. Do not use the Yield signal on the Transit Mall.
8. If a customer appears at the door after the doors are closed, use your discretion in deciding whether or not to board the customer:
Will boarding the customer jeopardize the safety of the customer or the bus?
Will the customer be waiting in inclement weather?
Will the bus impede traffic movement if the customer is boarded?
Is your follower coming soon?
TriMet does not encourage customers to walk into traffic to board a bus. However, if it is safe, allow the customer to board.
Leaving a bus stop:
1. Scan the doors for clearance and then close them keeping your left hand on the door control and your head and eyes turned towards the doors until they are completely shut. Do not move the bus with the doors open.
2. Make sure the front and rear doors are cleared of customers and your mirrors are visible. Passengers may not block mirrors, stand in the stairwells, or stand ahead of the yellow line at the front of the bus.
3. Release the right turn signal and turn on the left turn and yield signals. Remember that the Yield signal may only be used to exit a service stop at a curb to reenter a travel lane. The Yield signal may not be used on the transit mall, or for turns or lane changes.
4. Turn your head left to scan the left side and mirrors.
5. Turn your head back to the right, sweeping your vision across the front of the bus and scanning for all potential hazards. Scan the right side and mirror, and remember to rock and roll (lean) in the seat to see around right side vision barriers.
6. Turn your head left for a second scan of the left side and mirror. Scan the interior center mirror as you sweep your vision back to the left to check that your customers appear ready for the bus to move. Look over your left shoulder and rock and roll (lean) in your seat as you scan left to increase what you see in the mirrors, and to see around vision barriers.
7. Enter traffic only when there is a sufficient gap. Do not assume other vehicles will yield.
8. If traffic conditions delay your movement, completely rescan left, right and left before moving.
Related con

As you can see that the word "seated" is not part of the SOP!

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