Transit officials were surprised earlier in the year when they discovered that transfer information was being shared by bus riders through social media.
The old transfers — paper tickets that allow passengers to change buses without paying an additional fare — were stamped with a randomly assigned letter of the day. Some transit users had cheated the system by collecting several tickets of each letter. They then used those accumulated transfers for free bus rides by using the appropriate transfer for the posted letter of the day.
"I actually had a guy who had a glass case who had everything [all the transfers] alphabetical. So he would just go on to Twitter in the morning and find out what the letter of the day was and he'd use the transfer all day," Achadinha said. "The bus drivers were the ones who flagged it to me."