TriMet bus driver talks about crying baby incident; how bike lanes save lives; Southwest Portland street closure: Commuting roundup
Joe is wrong, I do NOT defend her past performance or her poor customer service skills.
But I do believe her that she did try to get the mom to come back on the bus.
Here is what I posted to Hard Drive:
Joe, I do NOT defend her and her past perfomance.
In this particular instance she actually did something "reasonable" and I do believe her that she tried to get the mom back on the bus.
However, her past performance is why this happened to her; she has developed many enemies out here and this is what happens to drivers when they don't give the public the respect they deserve.