Michael Anderson, one of the best transit reporters in Portland, although I frequently disagree with many of his conclusions does a pretty interesting podcast. But what caught my attention is there little segment on twitter. The co-host distinctly said 'its getting harder and harder to find positive tweets about Twitter. Apparently they only cover 'positive' tweets about Trimet. Almost like Trimet itself, that ignores everything bad but accentuates the good.
Twitter is the best barometer of how the public feels about its transit system. It's about 5:1 negative