"First they ignore you. Then they laugh at you. Then they fight you. Then you win." ~Mahatma Gandhi
Ok. So now we're hearing that it was a line 70. Line 70 uses low floor buses. Low floor buses all have video surveillance. So just look at the frekin video and end this!
This is where I support the inward facing cameras (cameras that face and monitor the driver).Cut and dry case - either it's on camera the driver did it (and he was just really, REALLY stupid) - or the camera would show something completely different and depending on the circumstances could either be a misunderstanding or a false police report.Without any witnesses this is a he-said, she-said case. Nobody wins here. If the driver didn't do anything wrong, he's already been tried in the court of public opinion so he loses. If TriMet agrees, the complaintant will feel as though they were ignored and make a federal case out of it. If the driver is fired for doing nothing wrong, then the union gets involved (which is already not popular with the public and will be seen as fighting for a bad driver, not the public). No matter how you look at this it's a lose-lose proposition.An inward facing camera would have solved this mystery in about 30 minutes - 29 minutes to download the video off the bus and queue it up, and one minute for management, H.R., the union, and the attorneys to watch it. And in minute 31 a decision would be rendered.
I agree, camera's facing drivers are vital. Trimet resists not because it cares about its drivers, they know how much liability they will be exposed to!
All the new (3000 Series) buses have cameras facing the drivers... and now record audio, too.
I knew about the video, but AUDIO? ARE YOU SURE!
Yep! Just had a training on the new buses a few days ago... and they pointed out all the new cameras and overhead microphone for the new surveillance system. If you look at the multiple surveillance videos online from San Francisco Muni accidents (bus & LRV), you'll notice that almost all of them have audio accompanying them. When looking up the video of the TriMet crying baby debacle, I was surprised to find out that TriMet buses equipped with cameras DID NOT record any audio. So I was excited to learn that the new buses will. It could be very helpful for situations such as this one when there are no witnesses and it's "he said, she said". Should help protect the passengers from abusive drivers and the drivers from abusive passengers.
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