And you know that I would not say anything nice unless I really believed it!
OK now Trimet executives, you're on the right track, keep going, I know its hard for you to include your public but you better go in this direction!
Fund the TRIMET TWITTER desk for all hours that Trimet is in operation. That means a dedicated person on the twitter desk. This is important and will only be more important as time goes on.
The MBTA does it and that system is a disaster right now.
Do the right thing!