On one hand, we're being told to drive safely and the schedule is secondary. Now we're being held accountable for being late. And finally, because abuse of operators has exploded the past few years, our agency is now addressing operator safety. (Of course it took two brothers petitioning our state legislature for stiffer penalties for those who assault us before the agency stepped in.) If you stress the schedule, you're not driving safely. If you concentrate on safety (which they repeatedly say is "our core value"), you save lives but are counseled about On-Time Performance. In this business, you can have one, but usually not both.