Friday, November 18, 2011

About those strollers.....................

Stroller Policy Reminder
Per TriMet’s policy baby strollers are allowed on the bus and customers may board the bus with a child in a stroller. Once they are on the bus, it is TriMet’s policy that the child be removed from the stroller. Collapsible strollers must be folded and stored by the customer after boarding. In all cases (whether on buses or trains) strollers must be positioned in a manner that does not create an obstacle for other passengers.
These policies are a matter of safety. In the event of a collision, or even a hard braking event, a child in a stroller is much more vulnerable and may even become a projectile and cause injury to others.
Some customers may require additional time, effort, assistance and patience to fulfill these requirements. In all cases, responding to questions and challenging situations in a polite, respectful way is always the right choice. If you need assistance with a customer who refuses to comply with the policy, immediately contact Dispatch.
If you any have questions, please see your trainer or transportation manager.

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