Tuesday, January 24, 2012

TRAINING RIDERS TO COMPLAIN

(Someone called customer service complaining an operator was talking on a
cell phone when they were actually using the bus phone.  The dispatcher
called the operator to tell them, and was noting that the caller should
realize it wasn't a cell phone because he didn't think there were cell phone
handsets that look like the old-style ones found in the buses.)

2 comments:

  1. http://www.thinkgeek.com/gadgets/electronic/7830/

    Apparently a bunch of TriMet operators are buying them to fool those unsuspecting riders, but the riders aren't fooled. So, let the complaints ring in!!!

    ReplyDelete
  2. If everyone is a complainer, your day sucks and you have less motivation to come to work everyday so maybe you'll quit.

    ReplyDelete