Mary Festch says 'It's a massive undertaking that touches the entire agency'

The idea is to make riding TriMet a whole lot simplier by switching to 'go anywhere' fares. Now, all riders will have to do is purchase one ticket and they'll be able to travel anywhere they like. That means no more worrying about which zones your ticket is good for.
"It will be so much easier," said TriMet spokeswoman Mary Fetsch. (what a load of crap!)

TriMet: 'It's a massive undertaking that touches the entire agency' | DirectPDX.com - Portland Local News