Transit riders want on time service and they don't give a hoot about the mode

 The survey of 12,000 people showed, "Riders of all ages and in all regions place the greatest value on factors like travel time, proximity, cost, and reliability above safety, frequency, and perks like Wi-Fi when choosing whether or not to take public transportation."
Meanwhile, the American Community Survey results suggest that commuters don't necessarily care how they get there. The cities with the most mass-transit users employ a variety of infrastructure to transport workers. Seattle, for example, uses ferries on a scale not possible in most cities but also relies heavily on buses. New York City, Boston and Washington, D.C., have long-established rail networks. San Francisco has a diverse transit system.

Commuters care more about on-time arrival than transit mode: Editorial Agenda 2014 | OregonLive.com