I strongly believe that transit management today is no more "skilled" than its operators. We could, given the vast amount of experience many operators have gained in other careers, run the entire operation without those currently in management. Most of them have never driven a bus. Many wouldn't pass the training regimen, and others would likely run screaming from the seat if ever required to operate in service. These folks may believe what they're doing will improve local transit, but they cannot empathize with our problems. Conversely, I know many fellow operators who could lead the agency with a high degree of competence, while retaining our confidence they would lead us back to the top. They would manage with the knowledge of what it actually takes to do our job.
http://fromthedriverside.blogspot.com/2017/07/we-can-self-manage.html
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