Morale among our frontline workers is dismal. I only use that word in want of something more devastatingly descriptive. Those tasked with negotiating a new labor contract have flooded talks with so many takeaways there is no chance in hell we would agree. Especially after the past three contracts, which have seen us give away most of what was promised when we were the premier transit agency in the world. Management bets on talks going to a state-appointed arbitrator which is likely to take its side over ours.
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