Sunday was fucked because the schedule is so unbelievably
impossible to keep on time. Many routes now are. Because its so long
between buses, people are waiting for over a half hour for a 'frequent
service bus' only to be passed up. Customers
are so angry anyway right now, I might as well just wear a target on my
back. I do what dispatch tells me and people get so angry. I am so
anxious at work anymore. Inside the bus, pissed off at me, passed up,
angry at me... I am so stressed from the amount of anger focused in my
direction that when Im told to pass people up, just to catch up a little
so I can take a few minutes to 'recover' at the end of the line, that
its less stress to just run it very late and turn & burn. It's
become so overwhelming and distracting to endure the publics growing
hostility. Left with no other choice I am safer to drive without most
breaks. Just forgo adequate nutrition, mental recuperation, refocus,
timely restroom breaks, stretching, etc... Because being alone &
trying to endure the increasing levels of anger, verbal aggression and
open hostility from many of our customers, who have an undeniable reason
to feel this way, has become more of a distraction & hazard to me
than accepting deprivation of other needs.
I'm
so ashamed to be associated with this company right now. I am thankful
for employment, but I miss being a part of the trimet that truly did
care about the public they served and supported their frontline. I miss
being proud of what i do. What this company is doing to all of us is
despicable.
1 comment:
Newbie?
HB
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