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I can agree with your argument that the dispatcher was trying to "soothe" the operator in hopes that she would be able to continue in service and the immediate fire put out.
However, I don't like how he inferred that the rider doesn't "behave like a human being" or says that it's "not right" to film operators. A few statements made by one side is not enough basis for a judgement. And while filming somebody can be rude and socially inappropriate, public mass transit bus operators choose to essentially be "on stage" by taking a job that requires high interaction with the public, is in the middle of the public, serves the public, and is funded by the public. It's not like rail where most of the time you're locked in a cab or paratransit where you're only serving specified people.
We should keep in mind that the dispatcher has no idea about the background to the situation or that either the operator or the rider are the ones involved in the previous videos.
Lastly, this makes me want to go find her bus, ride it and not get off until me and her get to meet with a supervisor. I'd argue that she abused the rider by requiring him to wait in the rain, and stole from the public by turning the bus during public time into her own private break facility, even when an official break room is provided (unless she wasn't given the non-standard key for it).
Switzer has to resign thanks to lane. He exposed a fraud and they put him in jail and i remember it was you who told me about the call. I didn’t mention that in the video cause you don’t like it
4 comments:
I can agree with your argument that the dispatcher was trying to "soothe" the operator in hopes that she would be able to continue in service and the immediate fire put out.
However, I don't like how he inferred that the rider doesn't "behave like a human being" or says that it's "not right" to film operators. A few statements made by one side is not enough basis for a judgement. And while filming somebody can be rude and socially inappropriate, public mass transit bus operators choose to essentially be "on stage" by taking a job that requires high interaction with the public, is in the middle of the public, serves the public, and is funded by the public. It's not like rail where most of the time you're locked in a cab or paratransit where you're only serving specified people.
We should keep in mind that the dispatcher has no idea about the background to the situation or that either the operator or the rider are the ones involved in the previous videos.
Lastly, this makes me want to go find her bus, ride it and not get off until me and her get to meet with a supervisor. I'd argue that she abused the rider by requiring him to wait in the rain, and stole from the public by turning the bus during public time into her own private break facility, even when an official break room is provided (unless she wasn't given the non-standard key for it).
Also, I remember the other operator calling in about you filming her. I recall that I immediately ran down to your bus and warned you.
And are you sure the dispatchers ignored the assault incident and it wasn't a radio or busyness issue?
Oh, and Lane was incorrect in that appointees can continue until the next is chosen, and I'm not sure about the 2-term limit.
Switzer has to resign thanks to lane. He exposed a fraud and they put him in jail and i remember it was you who told me about the call. I didn’t mention that in the video cause you don’t like it
The more you feed the beast, the more hungry the beast gets.
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