"First they ignore you. Then they laugh at you. Then they fight you. Then you win." ~Mahatma Gandhi
Translated:"While safety is number one, I, Neil McFarlane, a desk jockey with absolutely ZERO experience operating a bus or any other heavy machinery, whose previous transit experience was strictly as a project manager to build - but NOT operate - fixed guideway transit lines (and not bus services) reserves the right to second-guess a professional, licensed Operator in what constitutes a safety hazard."Further, while McFarlane clearly stated the correct protocol was to call Dispatch for help, once again he denied the fact that Dispatch WAS called...and the Dispatcher took it upon herself to deny the assistance - yet the Dispatcher, a TriMet supervisory/management level employee - was not subject to any disciplinary action, "retraining" or other actions related to her total disregard of protocol and her absolute decision to deny assistance when requested by an Operator.
Dispatch WAS calledBut when? I'm under the impression that it was done only afterwords, possibly in reaction to being called names (which probably could have been avoided had she just placed the call and not gone back to the lady).
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