This stuff should be routine, how did they screw up this badly
The full report is here: https://www.transit.dot.gov/sites/fta.dot.gov/files/docs/TriMet_Paratransit_Final_Report.pdf
That's the most comprehensive objective report I have ever seen about Trimet service.
Trimet had no hand in the preparing of this report.
Trimet also did not pay for this report so there is no conflict of interest like all the reports that Trimet did pay for
Trimet has had plenty of time to correct these mistakes, I'd sure like to see their corrections