Zook used to drive a bus for an urban transit district in Northern California. There was much about the job that she loved, especially the economic rewards -- decent pay, good family medical benefits, and a great pension. But after 10 years behind the wheel, Zook hit the wall. Squeezing a 20-ton machine through city streets rife with traffic jams, potholes, road construction, jaywalkers, bike messengers, double-parked trucks, and often heedless motorists had taken its toll. The job's day-to-day stresses on her body and nerves had built up over the years and emerged in clenched muscles and crying jags.
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