Thursday, July 12, 2012
Union rep says CLAUDINE HENDREN RAILROADED BY TRIMET
In the first incident, which the press published completely wrong, a baby was screaming on the bus uncontrollably. According to Trimet safety rules no operator is required to continue driving if there is a safety issue. Claudine was too distracted by the screaming to drive so she pulled over. She even provided candy to help the mom. But the baby wouldn't stop crying so the mom decided to get off the bus.
Claudine even left the bus and tried to persuade the mom to get back on. The mom refused and passengers left in protest.
She followed all the correct procedures.
In the second incident, the mom presented invalid transfers and Claudine 'informed' her that the tickets were no good. The mom went ballistic on Claudine. Another passenger who was appalled by the moms behavior called police. The officer asked Claudine if she would mind taking her home. Claudine balked, so the officer took the woman and her kids home. I'm not sure where the screaming baby came in.
Once again Claudine followed the proper procedure.
In both cases she actually did follow proper Trimet procedure.
Claudine did have lots of complaints, but 97% were unsubstantiated.
It didn't matter to Trimet management, known to play favorites as in the rail supervisor who used excessive force against a minor but did not lose his job.
At Trimet, if they like you you can do no wrong. But if they don't like you they will nit pick you to death. (as they did me)
Claudine did have issues with passengers, after years of suffering abuse at their hands.
She did have no empathy for their plight, but more drivers than just her have that problem.
Maybe she did deserve to be terminated, but not for these two incidents.