A couple supervisory reports

Every time the Hawthorne Bridge went up Police had to clear pedestrians off the span. This made a 5 minute bridge lift take closer to 15 minutes. There were three total bridge lifts prior to the fireworks event. When the actual event began pedestrian traffic flowed out into the travel lanes blocking Eastbound traffic for autos. Instead of trying to clear at least one lane and getting auto traffic through, Police just closed the bridge down to Eastbound traffic. Dispatch was not notified about the closure and a line 6 bus got stuck on the bridge ramp and had to sit through the entire event. A line 4 also was on the ramp but at the very end so I helped her back up and get out of it. After the event was over the bridge remained closed until the barges could be moved again. Because we get so little communication on what is happening on the bridge, it is my suggestion that we reroute all busses using the Hawthorne Bridge from 8:00pm to midnight during next year’s event.

We also could have used a few more extras post event. Several passengers had long waits due to overload pass ups.
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The timing of one of the two EB extra service trains could have been better. A crowd built up on the platform but, thankfully, didn’t have too long a wait.
Risky pedestrian behavior in that area, especially near the EB platform as trains are rounding the corner. Would be good to have a signal of some kind to help alert people, especially when we’re not staffing there.
· First game we’ve covered with only four On-Street CS staff (since Grant recently moved on to his new TriMet job and Merlin moved on from TriMet).

· Galleria cash/card TVM was not printing tickets. Wish that we’d had an OOS sticker.

· Was helpful to be at Galleria for fare sales and service information, along with our Rail Supervisor, G4S Security officer and PPI assistant. We actively informed customers on trains about that being the last stop in the FRZ and fares being checked at JELD-WEN.

· Express buses were fairly well used, but some folks chose instead to wait for the train.
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