|Old picture of Mcfarlane crony Nelson|
Mcfarlane has been able to bring back all of his cronies (sapporta, auxier, and now nelson) without one cry of 'cronyism' as all of those jobs were not offered to the public seeking the 'best qualified applicant'. It's pure cronyism.
Mcfarlane has been the poster boy for a government leader out of control. Trimet breaks labor law as a regular course of business, he handed all his six figure pals raises at the exact same time he cut service and raised fares, and he did it in secret, and continues to vilify his workforce. He started gestapo like inspections on trains and ridership has gone down since he took over. He has been a massive failure and he has done such a poor job the state legislator has ordered the first ever audit of Trimet operations
Lets take a look at crony Bob Nelsons first feel good blog post:
I am delighted to be back at TriMet in my new role as Interim Deputy General Manager.(for 200k salary not including your current Trimet pension I bet your delighted) Much has changed in the last 6 ½ years since I was the former Executive Director of Operations—especially in the world of technology and information. Those two areas alone offer enormous opportunity to improve our service delivery! (no Bob, you're already off base. Frequent (like ever 8 mins) service and decent scheduling is what is needed. The bells and whistles offered by technology are actually destroying service by sucking up financial resources that could be used for actual service)
What hasn’t changed is the importance of you, our riders. Not only are you our reason for being, but you have become even more vigilant in your commitment to improving and growing our service. (typical Trimet propaganda)
Be assured, we are listening, and we know you want more and better service. (sure you're listening, your bogus customer service closes at 4:30 and doesn't exist on the weekends, FAIL!) As you may know, TriMet is slowly recovering from the worst recession since the Great Depression, (God help us how many times do we have to listen to this exact same excuse? And that 'worst recession nonsense never touched a single trimet executive so shut up already) and while we may not be able to immediately restore and expand service to the levels we’d all like, we can continue finding ways to make our existing service better.(right Mcfarlane is too busy hiring executives to restore any service)
TriMet is a transit agency that continues to be seen as one of the best in the country, but we can always do better. (Trimet is decent in greater Portland but most of those accolades come from tourist magazines and transit professionals not local feedback)
General Manager Neil McFarlane has a mindset of continuous improvement and a focus on customers, which I fully embrace. (gawd, get me a barf bag immediately) TriMet is a transit agency that continues to be seen as one of the best in the country, but we can always do better. (uh, didn't you just say that? Your memory going Bob?)
In my role, my commitment and focus will be to enhance the rider experience. (hahaha)
In my first several weeks on the job, I will be reviewing our operations with a focus on service reliability, operator support and service management. (you'll be reviewing those things huh? So are the state auditors) These are three things that can make a big difference in your transit experience, and it’s where riders and operators have told us we need to improve most.
I will also be looking for ways to streamline work and establish or reinforce performance measures to ensure service quality.
Now, this is where you come in. I want to know: What is your biggest concern about your transit system? What’s on your “wish list”? What is working well? You can always contact us through our Customer Service team or let me know directly at email@example.com. Your feedback is one of the best ways for us to see what’s working and what needs improvement. (jeez, another replay of 'Fred wants to hear from you'. What nonsense)
I am happy to be back and taking these next steps in continuous improvement and keeping the spotlight on our customers. At the end of the day, true success will be measured in rider satisfaction. Please continue letting us know how we can make your transit system better, and I’ll keep you updated on our progress.
I hope to see you on board!
- See more at: http://howweroll.trimet.org/2013/07/26/improving-the-rider-experience/#sthash.ZMynu8Qv.dpuf
Alex Hawks comments on Nelson