Rider lies about operator

Real Trimet supervisory reports

I was asked to respond due to a report of cell phone use while driving. Met Operator XX at 82d/Powell. She denied using cell phone which is on silent and in her purse. I actually reviewed her recent call list and there was no call at that time. Only calls were 3:27p before her shift starts and a missed call at 5:39. She stated that passenger was upset with her over something unrelated and that is what may have generated complaint. I discussed with her the serious nature of using her cell phone and she is in complete agreement and is not taking calls while operating the bus.