Trimess

Friday, July 12, 2013

More reliable ticket machines, anyone?

This is another Trimet 'press release' (of course none of this is actual  news) . There was a real lull in bad ticket machine reports on both twitter and on the scanner. But after about a month of that things have been picking up again. With the advent of the phone application that should solve some of the problems for many people but there will always be people that will pay in cash at the stations.

Regarding the TVM problems an interesting comment was made about that:

Actually, the TVM 'fix' itself is not temporary...for once it's not the actual hardware that is the biggest problem. Staffing in the fare maint. dept. is becoming a large issue-one worker retired and another bid into a different dept. in the last month, and no replacements available due to lack of foresight to start more apprentices a couple of years ago. And at least one more to bid out and 2 or 3 to retire by the end of the year. Also a problem is the spare parts situation...no (or very little spares for the new (refurbed) TVMs. And of course there are the famous 'butt jammers' who knock out the bill acceptors and not much is being done to remedy that, even though there are devices to limit the impact there. Of course the biggest problem is that none of these problems fall under capitol projects so good luck seeing any action there!!! on WHY TRIMET SUCKS

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