Trimess

Sunday, September 8, 2013

GREAT BLOG POST ABOUT BC TRANSIT BUT IT APPLIES HERE TOO

I found that the corporate culture of Translink meant that criticism was not welcomed. We lacked the capacity for self examination. I do not know how a system can improve if everyone who works for it has to be brainwashed into thinking that they work for the best possible system. And that nothing should be changed except under the direst of external pressure – or the whim of one or two senior executives, who seemed to be remarkably ill informed. And when things went wrong, there was no responsibility taken

Transit sucks | Stephen Rees's blog

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