Driver said that this passenger has a electric chair and that the controls are in the back of the chair and that the PCA was having such a hard time controling the chair. She thought the driver was suppose to help her out because she said others have done it for her. Driver told her she could not help run the chair. Driver want a supervisor to come and help her unload the chair. I told her it was not our function to work the chair. I talked to Jennea and she said if the lady just could not get him off the lift to call us as soon as possible.
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