Trimess

Friday, July 19, 2013

TRIMET 'OFFICIAL' NEWS

Q: How are our TVMs performing now that the new machines have been installed?
A: About a month ago TriMet crews finished replacing our oldest ticket machines with new Type-6 machines. Now more than 50 percent of the 213 ticket machines along the MAX and WES systems are new. Thanks to the culmination of the new machines, software upgrades and fixes, and dedicated work groups who identify issues and speed up improvements, complaints about ticket machine transactions dropped 50 percent in June from the previous 12-month average. That’s the lowest level of complaints in at least the past six years. Validators and bill acceptors are also being replaced and upgraded. For more read the news feed at news.trimet.org.
 

There had been a significant drop in tweets and dispatch calls relating to TVM's over the last couple of months.
But once again I have noticed that these calls and tweets are on the increase so the 'fix' might not be as effective as first thought!

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