Trimess

Monday, November 18, 2013

Metro issues fare credits after Red Line delays

Would Trimet ever consider that? I doubt it.

As of 3 p.m. Friday, 316 of the 550 complaints had been “reviewed” by Metro and fares had been credited back to SmarTrip cards in nearly every case, typically in the range of $2 to $3, Stessel said. He said the transit agency probably will credit back $1,000 to $2,000 in fares by the time all the complaints have been processed.

Metro issues fare credits after Red Line delays - The Washington Post

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