Trimet bungling incompetency on full display with their TVM machines

When riders complained to TriMet about the issue, transit officials told the riders that they needed to talk to their banks about it, not them. The Oregonian stated that, “TriMet assumed problems with riders having cards suspended and cancelled were the result of banks using proprietary fraud filters to stop thieves.”
A classic case of what Oscar Wilde said about assumptions: “When you assume, you make an ass out of u and me.”


IT Hiccups of the Week: Programming Error Rejects Unsuspecting Oregon Trimet Riders' Credit and Debit Cards for 5 Years - IEEE Spectrum