So much, that they can't keep up when the snow fell. They apologized on their Facebook page for the delays in tweets on their Twitter account, but vow to get them answered.
I think TriMet, and even the agencies up here can learn from the success of the way they are using it to interact with riders.
1 comment:
Trimet just doesn't want people to know the truth, I'm convinced of that.
They are all about image and not about substance
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