Rock and rail
Here are the highlights: The beginning of the incident is a little choppy (some problems with the radio where 21 couldn’t hear the controller),
but the controller was able to understand that 21 hit an object in the
ROW, so she called westside supervisor 9514, who is monitoring
everything from Washington Park to Hatfield. 21 was able to get through
with a description of what happened, and then relayed to the controller what problem indications he had in his cab (among them are friction brake faults - this will be important in a moment). Since this train was in service, the most ideal thing to do is to try to get it into Millikan Way where passengers can be safely offloaded if the train has to be taken out of service, and 9514 would meet up with 21 there to assist.
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