Trimess

Monday, March 30, 2015

Real life example of why Trimet's cell phone app violates equity ethics


10 comments:

Al M said...

He has the app installed on his phone most likely linked to his credit/debit information and quite possibly didn't have the card or account with him.

The cell phone app does violate equity principles with its minimum purchase requirement.

Jason McHuff said...

Or he could have been away from any ticket machine.

Max said...

Al - are equity principals also violated by the books of tickets sold at the grocery store? Those also have a "minimum purchase requirement" -- and it ain't $5.

If a store only takes cash, and then begins accepting cash and cards, does that violate "equity principals" ? That's what the app is -- another option. If you don't like it, you can continue to pay using whatever method you were using before.

Also from previous posts, it seems like maybe you don't understand how this works? Yes, there is a $5 minimum, but you'd purchase (for example) (2) $2.50 tickets or (4) $1.25 youth tickets. Then you could use one today and the other(s) some other time/day in the future.

Al M said...

I object to the minimum purchase requirement because it CLEARLY discriminates against people on HC fare making them buy 5X the necessary fare to ride.

This is supposed to replace the ticket machines but it can't because it has this minimum requirement.

Max said...

You buy $5 worth of tickets and you *get* $5 worth of tickets. If that's not going to work for you, then go get some change and pay cash.

A book of tickets is still more than $5. Do you protest that, too??

Al M said...

Globesherpa is making a killing on this having Trimet pay all its advertising costs and the only reason this minimum purchase requirment exists is so they can maximize profits. Fuck that Max

Max said...

Re: "globesherpa making a killing" -- any time someone uses the mobile app as opposed to a TVM, TriMet saves money. When they use the app vs cash, it's about a wash.

We've already had this discussion, go read it on your own blog, here.

Al M said...

Trimet 'saves money' my ass
Globesherpa doesn't want to pay transaction fees hence the minimum' requirement.

It's all about maximizing profit for Globesherpa on the backs of Trimet riders.

The app is still unreliable as hell by the way

Al M said...

It's my blog broadcasting my point of view!

Jason McHuff said...

It's no worse than how riders who are able to front the money for a pass get a discount over buying one fare at a time.

But I will acknowledge the app has been flaky for me in the past and can be slow.