Thursday, May 15, 2014

This is suspicious

I've been watching Trimet events and the reaction to them for years. Whenever I see a sudden switch in the social media I am always curious.

Trimet posted that 'apology' on its Facebook page. What I find odd about it is the gushing praise in the comments section.

4 straight days of poor service and gushing praise? Something doesn't add up.  Reading all these ridiculous gushy comments from people who supposedly have been beaten up for 4 consecutive days I'm sorry, it just doesn't make much sense.

Something else is going on here because its so different from the normal Trimet facebook post and is totally opposite from what I see on Twitter.

How can anybody actually be supportive of an agency in continuous fail mode? You can read the gush below the break

BeaTriz Reyna Trimet, whoever wrote this post is going their job right. I like all the acknowledgments and even going into specifics about what happened and what trimet is planning on doing to fix it. Thank you. This felt sincere

Alyse Shirey Hey Tri-met, Man I really appreciate the fact that because of you I don't have to own a car. Because of you, I can relax on my way to work while your driver graciously braves the traffic for me. Yea, I get it..sometimes your late but we all are. Sometimes your having a glitchy day, but we all do. Bottom line, is that I don't have to drive, which is better for humanity. I love you tri-met...

Ashley Lucas Appreciate the honesty and all the good work. Keep it up guys! And don't forget to enjoy some of this lovely sunshine

Doug O'Loughlin I was wondering what was up! Thanks for all the info and you are of course forgiven 

Terrisse Arete It takes a big man to say sorry! Thank you!

Sandy Gilcher-Kimmel Thank you!! I still love the Max! Beats driving from Gresham to/from downtown for work everyday - saves me stress tons of money! 

Sophia Reyna Love the owing it trimet! Haters are always gonna hate but you guys are there when we need you!

Barbara Adele Hassen Johnson Appreciate that! Thank you so much for all that you all do, and thank you for all your great service the rest if the time! 

Ethan Firpo Well, this is bizarro world. Thanks for the apology!

Susan Griffin All in all I know trimet... Max is the best public transportation in the nation. I've lived in several cities, Denver, Dallas., Miami, Colorado springs, Lexington, etc. I'm glad to live in a city that I can get anyplace at pretty much anytime.

Steve Allen I was on my way to work on one of the days heading east from downtown. The green/red lines were not crossing the steel but I was quickly
Directed to a shuttle bus and simply crossed the river, then hopped on the green line heading east. I was on time and even with the small delay, didn't sweat it. Trimet did a good job dealing with the issues in my opinion, thanks.

Leslie Hanson Thanks for the acknowledgement, that's always appreciated. Things happen, at least we are lucky enough to live in a city that has mostly working public transport! Keep up the good work guys.

Daron Reus-Larsen Your staff was courteous as all hell, and the shuttles ran quickly. With the problems you faced, I can hardly ask for more.

Justin Pridon You guys are awesome thankyou so much!!

Fiema Kurinzi Trimet, thank you. This apology and explanation is exactly what we needed as riders. Personally, I was furious because I'm a daily commuter and one way was taking over 3 hours. As riders we're often left in the dark and are unaware of what's going on. Thank you for all that you do, trimet and thank you for this post.




Max said...

Al if you don't believe these people are real, why don't you contact them? I mean - it's facebook - not that hard to message these people directly.

Anonymous said...

Exactly see if you can't contact these people. And if they think we are all doing a fine job then hoe come management isn't saying thank you to us.

Al M said...

I think they are 'real' people but there is something odd about those comments, they seem so similar.

And I've never seen anything like that on the Trimet Facebook page.

Just sayin..

Anonymous said...

Al :have heard of Stockholm syndrome
that what these riders are experiencing

Al M said...

For other uses, see Stockholm syndrome (disambiguation).
Stockholm syndrome, or capture-bonding, is a psychological phenomenon in which hostages express empathy and sympathy and have positive feelings toward their captors, sometimes to the point of defending and identifying with them. These feelings are generally considered irrational in light of the danger or risk endured by the victims, who essentially mistake a lack of abuse from their captors for an act of kindness.[1][2] The FBI's Hostage Barricade Database System shows that roughly 8% of victims show evidence of Stockholm syndrome.[3]

Anonymous said...

It appears that some of the pals of the various managers may have stepped up to defend the honor of their friends. I agree its highly suspicious.

Al M said...

Point of information: the positives represented 1/2 of all comments.
that seems to be pretty standard around here. 1/2 the populace loves Trimet no matter what they other 1/2 are not impressed

Anonymous said...

Most of them seem young. Wasn't Trimet just hiring a marketing intern? Maybe participation on facebook was part of the job description!